Privacy Policy

This Privacy Policy ("Policy") is issued by the operator of the detpkr platform ("detpkr", "we", "us", "our"), accessible at detpkr.cam. It describes how we collect, use, store, share, and protect personal data relating to individuals ("Players", "Users", "you") who access or use the detpkr online sportsbook, casino, and related gaming services.

detpkr is committed to protecting the privacy and security of all personal data entrusted to us. We process personal data in accordance with the applicable data protection and privacy laws of the jurisdiction in which the operator is licensed, as well as internationally recognised data protection principles where relevant.

This Policy should be read alongside our Terms & Conditions. By registering an account or using the detpkr platform in any way, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, please do not use the platform.

In this Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, or deletion.
• "Data Controller" means detpkr, as the entity that determines the purposes and means of processing personal data.
• "Data Processor" means a third party that processes personal data on behalf of detpkr under a written data processing agreement.
• "Consent" means a freely given, specific, informed, and unambiguous indication of agreement to the processing of personal data for a defined purpose.
• "KYC" means Know Your Customer — the identity and age verification process carried out in compliance with anti-money-laundering obligations.
• "Sensitive Data" means personal data of a particularly sensitive nature, including identity document details, financial information, and responsible-gambling records.

detpkr collects personal data through several channels, including your account registration, your use of the platform, and your communications with our support team. The categories of data we collect include:

We do not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for identity verification under applicable KYC obligations.

detpkr processes personal data on one or more of the following lawful bases:

• Contractual Necessity: Processing is required to fulfil our obligations under the Terms & Conditions — for example, to operate your account, process deposits and withdrawals, and settle bets.
• Legal Obligation: Processing is required to comply with applicable AML, KYC, gaming licence, and financial regulations — including mandatory identity verification and transaction monitoring.
• Legitimate Interests: Processing is necessary for detpkr's legitimate interests, such as fraud prevention, platform security, responsible gambling monitoring, and product improvement, provided those interests are not overridden by your rights and interests.
• Consent: For certain processing activities — such as sending optional marketing communications — we rely on your explicit consent, which you may withdraw at any time.

We use the personal data we collect for the following specific purposes:

• To create, manage, and maintain your detpkr account
• To verify your identity and age in compliance with KYC and AML requirements
• To process financial transactions, including deposits and withdrawals via referenced payment channels
• To personalise your platform experience, including displaying sports markets relevant to Pakistani users (cricket, PSL/T20, ICC tournaments, football, UFC)
• To detect, investigate, and prevent fraud, collusion, money laundering, and other prohibited activity
• To enforce our Terms & Conditions and other platform policies
• To deliver customer support and respond to your queries and complaints
• To operate responsible gambling monitoring systems, including flagging patterns that may indicate problem gambling behaviour
• To analyse platform usage data for the purpose of improving performance, content, and user experience
• To send transactional communications, including deposit confirmations, withdrawal notifications, and security alerts
• To send promotional and marketing communications where you have provided consent
• To comply with applicable reporting obligations to regulatory and law enforcement authorities

We will not use your personal data for any purpose that is incompatible with the purposes described above without first notifying you and, where required, obtaining your consent.

The detpkr platform uses cookies and similar tracking technologies to operate the site, remember your preferences, maintain your login session, and collect analytics data. The categories of cookies we use are as follows:

• Strictly Necessary Cookies: Required for the platform to function correctly. These cannot be disabled and do not require your consent. Examples include session authentication tokens and load-balancing cookies.
• Functional Cookies: Remember your language and display preferences to provide a more personalised experience on return visits.
• Analytics Cookies: Collect aggregated, anonymised data about how users interact with the platform — such as which sports markets are most visited and which pages generate the highest exit rate. This data is used solely to improve the platform.
• Security Cookies: Help detect and prevent fraudulent access attempts, including device fingerprinting used for multi-account detection.

You may control non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality and performance of the detpkr platform. Strictly necessary cookies cannot be disabled via browser settings as they are essential to platform operation.

detpkr does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with third parties only in the following circumstances:

• Identity Verification Providers: Third-party KYC services that verify your identity documents, age, and liveness checks on our behalf.
• Payment Processors: Entities that facilitate deposit and withdrawal transactions. These providers process financial data strictly for transaction settlement purposes. Payment references such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, and Bank Alfalah are familiar local options in Pakistan — their involvement in any given transaction depends entirely on the operator's live payment integrations. None of these institutions endorse or are affiliated with detpkr.
• Fraud Prevention and AML Services: Specialist third parties engaged to screen transactions and identify patterns indicative of money laundering, fraud, or match fixing.
• Technology and Hosting Providers: Cloud infrastructure, content delivery, and platform technology providers who process data on our behalf under strict data processing agreements.
• Customer Support Tools: Third-party live chat and ticketing platforms used to manage support interactions.
• Regulatory and Law Enforcement Authorities: Where we are legally required to disclose data to gaming regulators, financial intelligence units, law enforcement, or courts of competent jurisdiction.
• Affiliated Group Entities: Where permitted and necessary for platform operations across related group companies, subject to appropriate data sharing agreements.

All third-party data processors are bound by contractual data processing agreements that require them to process personal data only on our documented instructions and to maintain appropriate security measures.

The detpkr platform is operated from a jurisdiction outside Pakistan. When you use the platform, your personal data will be transferred to and processed in the country or countries where the operator's infrastructure and personnel are located. This may include jurisdictions with data protection laws that differ from those applicable in Pakistan.

Where personal data is transferred internationally, detpkr takes appropriate steps to ensure that adequate safeguards are in place — including contractual protections and operational security controls — to maintain a level of data protection consistent with this Policy.

By registering an account and using the detpkr platform, you acknowledge and consent to the international transfer of your personal data as described in this section.

We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations. The following general retention principles apply:

• Active Account Data: Retained for the full duration that your account remains open and active.
• Post-Closure Data: Following account closure, personal data and transaction records are retained for a minimum period as required by applicable AML and gaming regulations — typically five (5) years, though the specific period is determined by the operator's licensing obligations.
• KYC and Identity Documents: Retained for the period required by applicable AML regulations from the date of submission, even if the account is subsequently closed.
• Communications and Support Records: Retained for a reasonable period sufficient to address any disputes, complaints, or regulatory inquiries that may arise.
• Marketing Preferences: Records of consent and opt-out are retained indefinitely to demonstrate compliance with applicable marketing regulations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.

detpkr implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the detpkr platform
• Encryption of sensitive data at rest within our storage infrastructure
• Role-based access controls ensuring that personal data is accessible only to authorised personnel with a demonstrable operational need
• Regular security assessments and vulnerability monitoring of platform infrastructure
• Two-factor authentication options for player accounts
• Fraud detection and monitoring systems operating continuously across all transactions

Despite these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. In the event of a data security incident that is likely to result in significant risk to your rights, detpkr will notify affected individuals and relevant regulatory authorities as required under applicable law.

You are responsible for maintaining the confidentiality of your account login credentials. detpkr will never ask you to share your password via email, chat, or any other communication channel.

Subject to applicable law and certain exceptions related to our legal obligations, you have the following rights in relation to your personal data held by detpkr:

• Right of Access: You may request confirmation of whether we hold personal data about you and, if so, a copy of that data together with information about how it is being processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you. You may also update basic account information directly through your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and where no overriding legal retention obligation applies.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.
• Right to Object: You may object to processing of your personal data carried out on the basis of legitimate interests, including profiling for fraud prevention and responsible gambling monitoring, subject to overriding legal grounds.
• Right to Data Portability: Where processing is based on consent or contractual necessity, you may request a structured, machine-readable copy of personal data you have provided to us.
• Right to Withdraw Consent: Where processing is based on consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please contact our support team at [email protected]. We will respond to verified requests within a reasonable timeframe. We may need to verify your identity before processing a rights request. In some cases, we may be unable to comply with a request where doing so would conflict with our legal obligations — in such cases, we will explain the reason for our decision.

The detpkr platform is strictly for adults aged 18 years or older — or the higher minimum age required by the operator's licensing jurisdiction. We do not knowingly collect personal data from any individual below the minimum eligible age.

If we discover or have reasonable grounds to believe that a registered user is below the minimum eligible age, we will immediately suspend the account, investigate the matter, and take appropriate action including account closure and return of unplayed deposits. All winnings derived from an ineligible account will be forfeited.

If you believe that a minor has registered an account on detpkr, please notify us immediately at [email protected].

detpkr may send you promotional communications about bonuses, new features, sports events, and other offers relevant to Pakistani players — including updates on Pakistan cricket fixtures, PSL matches, ICC tournaments, and major football and UFC events — where you have provided your consent to receive such communications at the time of registration or subsequently through your account settings.

You may opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link included in any marketing email
• Updating your communication preferences in your account settings
• Contacting support at [email protected] with a request to opt out

Opting out of marketing communications will not affect transactional messages necessary for the operation of your account, such as deposit confirmations, withdrawal notifications, password reset emails, or security alerts.

detpkr reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform functionality. The "Effective Date" at the top of this document will be updated whenever material changes are made.

Where amendments are material — meaning they significantly affect your privacy rights or the way we handle your personal data — we will notify registered users by email or by a prominent notice on the platform before the changes take effect. Non-material amendments, such as typographical corrections or minor clarifications, may take effect immediately.

Your continued use of the detpkr platform after notification of any amendment constitutes your acknowledgement of the revised Privacy Policy. If you do not agree with the amended terms, you must stop using the platform and may request account closure in accordance with our Terms & Conditions.

If you have any questions, concerns, or complaints relating to this Privacy Policy or the way detpkr handles your personal data, please contact our support team in the first instance:

We aim to respond to all privacy-related enquiries within a reasonable timeframe. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection or privacy authority in the jurisdiction applicable to the operator's licensing. Details of the applicable supervisory authority are available from the operator's licensing documentation, available on request.